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Frequently Asked Deckchair Questions

Customer satisfaction is very important to us and we encourage you to read the following questions and answers.

Q. How much does the postage and packaging cost?
A. All orders are carry a 13.00 delivery fee, orders of four or more deckchairs will cost slightly more.

Q. How long does delivery take?
A. Delivery is within three to seven working days providing that you place your order prior to 1pm. Some of our products such as canopied deckchairs and windbreaks are made to order and will take between seven to ten working days to arrive.

Q. Can I have my order delivered on a date of my choosing?
A. If you would like your order to arrive on a certain date please let us know via email or phone as soon as possible after placing your order and we will do our best to have your delivery arrive on the chosen date.

Q. Do you post deckchairs abroad?
A. We currently ship to the UK Mainland only.

Q. Can I choose a different delivery address, to my work for example?
A. We encourage you to arrange delivery at an address that you will be available for signature. We are unable to deliver without a signature.

Q. Can I choose a delivery day?
A. Yes you can, once your has been placed we will contact you using the telephone number you provided and arrange a delivery day that is convenient for you.

Q. Do I need to be in to sign for the deckchairs when they arrive?
A. A signature must be available otherwise delivery can not be made.

Q. Is it safe to use my credit/debit card online to pay for my deckchair?
A. We use a well known reputable payment processor called Paypal. When paying using Paypal we never ask for or have access to your card or billing details, only your name and delivery details, all of this information is handled by Paypal on their secure servers when this payment method is chosen.

Q. Can I order my deckchair over the phone?
A. Yes, ordering your deckchair over the telephone could not be easier. Simply call 0203 468 6231 to buy your deckchair now.

Q. Will I get a confirmation after buying a deckchair from you?
A. Your order will be confirmed by email from Paypal and by email from us if you pay online or use our deckchair telephone order service.

Q. Why does Paypal need to know my email address and phone number?
A. If there are any problems with your order it is important that we have valid contact details for you.

Q. Where can I buy deckchairs?
A. We only sell deckchairs on line but we deliver your deckchair anywhere in the UK. So whether you want to buy deckchairs in London or deckchairs in Cornwall you can order them in one place safely and securely.

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